{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Value-Based Integrated Case Management at Payor Level: Implementation and Impact

Activity Steps


The authors evaluated the impact of an integrated case management (ICM) service at the payor level. Integrated care training is not the norm in the current U.S. health care system. Findings showed that clerical burden can be high for integrated case managers as the case manager must manually complete assessment documents. Access to an integrated health information system that automatically pulls from multiple databases and allows communication with multiple stake-holders is the ideal to strive for.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Describe the Integrated Case Management (ICM) model, a literature review, and use of this model in a study conducted at a health care insurance company.
  2. Summarize study results addressing the barriers, challenges, facilitators, model, and operation issues related to the implementation of the ICM model.
  3. Identify the required training and implications of using the ICM model for case manager (CM) practice.
Price: $21.95


  • NAHQ 2.0 CEH

This continuing education (CE) activity is provided by Lippincott Professional Development and has been approved by the National Association for Healthcare Quality (NAHQ) for 2.0 CPHQ CE Hours. CPHQ CE Hours are based on a 60-minute hour. This CE is approved for meeting requirements for certification renewal.

Test Code: PCM0123BHQ
Published: Jan 2023
Expires: 1/1/2024
Required Passing Score: 7/10 (70%)
Authors: Matthew Martin, PhD, LMFT, CSSB; Yash Suri, MS; Bradley Doebbeling, MD, MSc; Rachel Andrew, MS, LMFT, CCM; Roger Kathol, MD