{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Essential Case Management Practices Amidst the Novel Coronavirus Disease 2019 (COVID-19) Crisis, Part II: End-of-Life Care, Workers' Compensation Case Management, Legal & Ethical Obligations, Remote Practice, and Resilience

Activity Steps


This second article in the series elaborates on the re-envisioned roles and responsibilities of case managers during the COVID-19 pandemic. The authors focus on how case managers can meet the needs of patients during the crisis. Included is information on the need for end-of-life care, impact on workers' compensation case management practice, and the self-care needs of the professional case manager.

Purpose of Activity

To provide information on essential case management practices and strategies during the novel coronavirus disease 2019 (COVID-19) crisis by addressing end-of-life (EOL) care, worker's compensation, ethical obligations, remote practice, and resilience.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Explain case management practices and use of digital technology for palliative and EOL care during the COVID-19 crisis.
  2. Describe case management strategies for COVID-19-related ethical obligations and workers' compensation benefits.
  3. Identify procedures for remote practice and self-care for resilience of case managers during the COVID-19 crisis.
Price: $17.95


  • NASW 1.0 CH

This program is Approved by the National Association of Social Workers (Approval #886708055-2012) for 1.0 Social Work continuing education contact hours.

Professions: Social Worker
Test Code: PCM0920B SW
Published: Sep/Oct 2020
Expires: 9/30/2021
Required Passing Score: 16/20 (80%)
Authors: Hussein M. Tahan, PhD, RN, FAAN