{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Gather 'Round: An Integrated Care Model for the Emergency Department Multi-Visit Patient

Activity Steps

1 Activity
2 Take Test 3Certificate

Description

Emergency departments (EDs) are a vital component of the United States healthcare system and care for over 130 million patient visits annually. Nonurgent ED visits can contribute to crowding, delays in care, and adverse effects. The authors created an Integrated Care Model, called the Multi-Visit Patient (MVP) program, for patients with 5 or more visits to the ED in a rolling 12-month period. The MVP program incorporated an interdisciplinary group of ED leadership and case management (CM) to identify, engage, and intervene with ED MVPs, aiming to improve their ED utilization. The MVP program exemplifies the critical role of case managers in reducing unnecessary ED visits and enhancing overall patient care.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Describe existing data on frequent ED users and the methodology of the authors' study.
  2. Summarize the authors' study results for implementing the MVP program in the ED.
  3. Explain the importance of the case manager (CM) role and the challenges that occurred during the implementation of the authors' study.

Learning Outcomes

By the conclusion of this activity, a majority of the participants will demonstrate knowledge of the Multi-Visit Patient (MVP) program (an integrated care model) implemented in an emergency department (ED) by achieving a passing score on the posttest.

Disclosures

The authors and planners have no relevant financial relationships with any ineligible organizations regarding this educational activity.

Price: $21.95

Credits:

  • CCMC 1.0 CH

This Continuing Education (CE) activity is provided by Lippincott Professional Development and has been preapproved by the Commission for Case Manager Certification (CCMC) for 1.0 CE contact hours.

Planner
Professions: Case Manager
Test Code: PCM0125A CM
Published: Jan/Feb 2025
Expires: 1/1/2026
Sources: Professional Case Management
Required Passing Score: 8/10 (80%)
Authors: April Feld, DNP, RN, NEA-BC, CCM, CPHQ; Matt Carollo, BS, CPHIMS; Jere Freeman-Reyes, MA; Susan McCarthy, LCSW, CCM; Mary Ann Lind, RN, BSN, CMAC, ACM-RN; Robert Weinstein, MS; Caitlin O?Dea, LCSW, CCM; Maria Joy, LMSW, CCM; Eric J. Morley, MD, MHA, MS, CPHQ; Paul Aitken, MD, MPH; Robert Schwaner, MD; Dominic Giarraputo, BS; Samita M. Heslin, MD, MBA, MPH, MA, MS
Categories: Case Management
Specialties: Case Management
Topics: Emergency Department Utilization , Interdisciplinary