{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Communication for Indirect Caregivers

Activity Steps

Description

This interactive module contains audio. To hear audio, you must use a headset or have speakers connected to the computer. To play audio, click on the speaker icon which is on the upper right corner of each slide. To read narration for each slide, click on the text icon next to the speaker icon.

Purpose of Activity

To review general standards of communication, chain of command, and/or customer centered principles to avoid risk. This course will emphasize how miscommunication is the common cause to many safety, privacy, and liability issues for senior living communities.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Identify communication strategies that establish trust and positive relationships.
  2. Discuss the importance of communication in providing a safe environment.
  3. Identify processes for reporting and communicating adverse events.
Price: $14.95

Credits:

Test Code: LAIC0522a
Published: May 2022
Expires: 5/2/2024
Required Passing Score: 7/10 (70%)
Authors: Linda Hurwitz, M.S., R.N., NEA-BC
Specialties: Long-Term Care