{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} What Case Managers Should Know About Their Roles and Functions: A National Study From the Commission for Case Manager Certification: Part I


Accreditation: The following exclusions apply:

-- New York, Michigan, and West Virginia do not accept National CE Approval Programs.

-- New Jersey, Idaho, and Oregon do not recognize NASW National Approval.

Participants are advised to check with their state boards for individual requirements (e.g., exclusion state approvals; limits on self-study, online courses, mandatory CEUs).
The article provides a detailed examination of the 2014 role and function study for Case Managers. This national study, conducted every 5 years by the The Commission for Case Manager Certification (CCMC), identified and evaluated these requirements through a rigorous, scientifically based, large national survey and practice analysis. The findings depict the current case management role in healthcare.

Purpose of Activity

To provide information from a national study about the essential activities and necessary knowledge for effective case manager practice.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Identify the importance of this study and how it was conducted.
  2. Evaluate the findings of this study about the roles and functions of case managers.
Price: $12.95


  • NASW 1.5 CH

This program is Approved by the National Association of Social Workers (Approval #886708055-5685) for 1.5 Social Work continuing education contact hours.

Professions: Social Worker
Test Code: PCM1115BSW
Published: Nov/Dec 2015
Expires: 8/31/2021
Required Passing Score: 15/18 (83%)
Authors: Hussein M. Tahan, PhD, RN; Annette C. Watson, RN-BC, CCM, MBA; Patrice V. Sminkey, RN