{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Intensive Case Management to Reduce Hospital Readmissions: A Pilot Quality Improvement Project

Activity Steps


Hospital readmissions occur for many reasons with deleterious effects on patients and financial costs to the health care system. Most 30-day readmissions occur among Medicare beneficiaries. The authors describe a QI project that piloted ICM to reduce 30-day hospital readmissions among this cohort. ICM was provided via an academic?clinical partnership at no additional costs to the health care system. Those who received 30 days of ICM, compared with those who did not, stayed out of the hospital longer These results speak to using academic? clinical partnerships to provide a sustainable way to reduce readmissions among medically and socially complex populations.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Identify how an ICM intervention provides support to prevent hospital readmission.
  2. Describe the primary outcome and methods of the ICM pilot quality improvement (QI) project.
  3. Summarize the results of the ICM pilot project and recommendations for future initiatives to support patients at risk of readmission.

Learning Outcomes

Seventy-five percent of participants will be able to demonstrate knowledge of intensive case management (ICM) to reduce hospital readmissions, achieving a posttest score of 70% or greater.
Price: $24.95


  • NAHQ 2.5 CEH

This continuing education (CE) activity is provided by Lippincott Professional Development and has been approved by the National Association for Healthcare Quality (NAHQ) for 2.5 CPHQ CE Hours. CPHQ CE Hours are based on a 60-minute hour. This CE is approved for meeting requirements for certification renewal.

Test Code: PCM1123B HQ
Published: Nov/Dec 2023
Expires: 11/1/2024
Required Passing Score: 7/10 (70%)
Authors: Kate Shade, PhD, RN; Paulina Hidalgo, MSN, RN; Manuel Arteaga, MSN, RN; Janet Rowland, EdD, MSN, RN-BC, ACM-RN; Winnie Huang, MSN, RN, PHN