{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Health Literacy, Health Confidence & Simulation: A Novel Approach to Patient Education to Reduce Readmissions

Activity Steps


The authors describe a quality improvement project that focused on the creation, implementation and evaluation of a program providing coordinated care to reduce the readmission rate for patients with select chronic conditions. Research shows that the rate of readmissions can be reduced by improving discharge planning and care coordination across disciplines. The authors suggest that an interactive transitional process with a focus on improving patients' health literacy and health confidence will require focus on process improvement, stakeholder education, and creation of an active inter-professional collaboration to provide the best support and education for each patient/population.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Identify literature findings that address reasons for patient readmissions and the impact of health literacy.
  2. Describe the authors' study goal and rationale for utilizing methods identified for increasing health confidence scores.
  3. Explain the authors' study findings and how information learned in this study can be used in the case management role.
Price: $21.95


  • CCMC 1.0 CH

This Continuing Education (CE) activity is provided by Lippincott Professional Development and has been preapproved by the Commission for Case Manager Certification (CCMC) for 1.0 CE contact hours.

Professions: Case Manager
Test Code: PCM0521B CM
Published: May/Jun 2021
Expires: 5/1/2022
Required Passing Score: 7/10 (70%)
Authors: Colleen M. Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN; Scott A. Levin, MD