{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Essential Case Management Practices Amidst the Novel Coronavirus Disease 2019 (COVID-19) Crisis, Part II: End-of-Life Care, Workers' Compensation Case Management, Legal & Ethical Obligations, Remote Practice, and Resilience

Activity Steps


This second article in the series elaborates on the re-envisioned roles and responsibilities of case managers during the COVID-19 pandemic. The authors focus on how case managers can meet the needs of patients during the crisis. Included is information on the need for end-of-life care, impact on workers' compensation case management practice, and the self-care needs of the professional case manager.

Purpose of Activity

To provide information on essential case management practices and strategies during the novel coronavirus disease 2019 (COVID-19) crisis by addressing end-of-life (EOL) care, worker's compensation, ethical obligations, remote practice, and resilience.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Explain case management practices and use of digital technology for palliative and EOL care during the COVID-19 crisis.
  2. Describe case management strategies for COVID-19-related ethical obligations and workers' compensation benefits.
  3. Identify procedures for remote practice and self-care for resilience of case managers during the COVID-19 crisis.
Price: $17.95


  • CCMC 1.5 CH

This Continuing Education (CE) activity is provided by Lippincott Professional Development and has been preapproved by the Commission for Case Manager Certification (CCMC) for 1.5 CE contact hours.

Professions: Case Manager
Test Code: PCM0920B CM
Published: Sep/Oct 2020
Expires: 9/1/2021
Required Passing Score: 14/20 (70%)
Authors: Hussein M. Tahan, PhD, RN, FAAN