{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Shared Decision Making: A New Frontier for Case Management Leadership

Activity Steps


The authors provide information about shared decision-making (SDM), a communication process. SDM enables a case manager and a client to collaborate to make the best health care decisions based on what matters most to the client. The authors include information about the ethics of SDM. The SDM process is applicable to all healthcare settings in which case managers practice.

Purpose of Activity

To provide information on shared decision-making (SDM) from a case management perspective.

Learning Objectives/Outcomes

After completing this continuing education activity you will be able to:

  1. Examine SDM and its process, including the ethical mandate of SDM.
  2. Identify components of the Agency for Healthcare Research and Quality's SHARE model.
  3. Recognize the role of SDM in case management consent, communication, and relationship skills.
Price: $17.95


  • NASW 1.0 CH

This program is Approved by the National Association of Social Workers (Approval #886708055-6392 for 1.0 Social Work continuing education contact hours.

Professions: Social Worker
Test Code: PCM0320A-SW
Published: Mar/Apr 2020
Expires: 8/5/2021
Required Passing Score: 14/20 (70%)
Authors: Teresa M. Treiger , MA, RN-BC, CCM, FABQAURP
Specialties: Case Management